Accreditation of Work Based Learning

Action Learning Questions

The Action Learning Question process has been proven in the public, not-for-profit and commercial sector to provide a powerful means of integrating organisational and professional development.  

The Action Learning Question Process

  • Identify a strategic challenge
  • Discuss it with key stakeholders
  • Share with others in a group or 'Action Learning Set'
  • Define the challenge as an Action Learning Question
  • Form a plan to research the Question over a period of approximately 3-4 months
  • Investigate the Question in the organisation
  • Research externally as a source of comparison
  • Make recommendations or mobilse others to implement change
  • Where academic accreditation is required write up each question to appropriate academic standards

Benefits of the Action Learning Question Approach

For the organisation
  • Addresses organisational problems of strategic importance
  • Engages the hearts and minds of staff at all levels
  • Real talent identification
  • Enhances Quality Improvment & Performance Management Systems (e.g. Lean, Six Sigma, Balanced Scorecard)
  • Organisations gain an external perspective
  • Facilitates cross-functional learning & breaks down silos
  • Consistent professional & academic credit accumulation structure
  • Talent & staff retention
For the individual
  • Opportunity to develop beyond current role
  • Learning about other business functions
  • Meaningful Continuing Professional Development
  • Leadership development opportunity
  • Development of problem solving & research capability
  • Professional and academic recognition
  • Team-working & development
  • Learning how to learn

Where Have Action Learning Questions Been Used?

  • Motorpoint
  • Financial Services Organisations - Clerical Medical, HBOS, Lloyds Banking Group, Blackhorse Finance, FleetPartners Australia & New Zealand, UKAR, HML, Hitachi Finance
  • Government - UK Civil Service - Organisation Development Core Practice Programme (delivered by Mayvin)
  • Community Services - Hunters Hill & Ryde Community Services, Sydney
  • Construction - Westbury Homes
  • Pharmaceutical - Pfizer
  • FMCG - Diageo
  • Global Outsourcing - National Outsourcing Association
  • Care / Education Sector - Bright Horizons Family Solutions


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